Patient & Visitor Resources


ATTENTION ALL VISITORS

Introduction:
Visitors can provide many benefits to both patients and visitors. Northern Louisiana Medical Center currently allows visitation with the following restrictions. The policy is subject to change due to the current COVID- 19 status, State and National guidelines.

No one under the age of 16 is allowed in the facility unless seeking medical treatment with the exception of the Women’s Center. Siblings may visit when accompanied by a parent or caregiver after delivery during the designated visiting hours.

Policy:
In order to protect our patients and healthcare personnel and to reduce the potential risk of disease transmission to patients, visitors, staff and the community, Northern Louisiana Medical Center has limited points of entry into the facility. The following procedure will be adhered to by all Northern Louisiana Medical Center personnel.

If a clergy visit is requested, the member of the clergy does not count toward a patient’s number of daily visitors.

  1. Visitor Restrictions:
    • The Medical Director, Director of Infectious Diseases, or other such qualified individual, in consultation with hospital Administration may recommend changes in the visitor policy at Northern Louisiana Medical Center during the COVID-19 pandemic.
    • All visitors must be screened upon entering the facility.
    • All visitors must wear a face mask at all times while in the facility.
    • All visitors must follow any additional PPE requirements while in the facility.
    • If a visitor refuses to adhere to the visitation policy, Security will be called to escort the visitor out of the hospital.
    • COVID-19 units: Two visitors at the following times as long as supplies are not an issue:
      • 11:00 – 11:30 AM
      • 1:30 – 2:00 PM
      • 5:30 – 6:00 PM
      • 8:30 – 9:00 PM
      • Full PPE must be worn by visitors to COVID positive rooms.
    • Emergency Department: One visitor is allowed, this excludes the following:
      • Pediatric patients: both parents or a designated caregiver is to remain with the child at all times throughout the ED visit. If a single parent arrives with the patient’s siblings, all family members will remain together at all times throughout the ED visit.
      • If a single parent arrives seeking medical treatment and they have a child with them, the child must remain with the parent at all times.
      • If the patient is admitted, they may have one visitor but will adhere to all other inpatient visitor guidelines.
    • One Day Surgery Northern Louisiana Medical Center: Two visitors may remain in the patient’s room. If no room is available, the visitors will be asked to wait in the surgical waiting room until the patient has been placed in a room. Once a room is available the visitors will be notified. The visitors will remain in the patient’s room until time of discharge or admission. If the patient is admitted, the visitors must adhere to the inpatient visitor guidelines.
    • Outpatient Surgery Ruston Surgical Center: Two visitors may remain in the patient’s room. If no room is available, the visitors will be asked to wait in the waiting area until the patient has been placed in a room. Once a room is available the visitors will be notified. The visitors will remain in the patient’s room until time of discharge.
    • Inpatient units: May have visitors between the hours of 8:00 am and 9:00 pm. Visitors may be limited at anytime at the discretion of the facility. In addition, the following visitation stipulations are in effect:
      • Medical ICU: TWO visitors at the following times
        • 11:00 – 11:30 AM
        • 1:30 – 2:00 PM
        • 5:30 – 6:00 PM
        • 8:30 – 9:00 PM
      • Inpatient surgical procedure after visiting hours: two visitors may wait in the patient’s room during the procedure and may remain in the room for one hour post procedure dependent upon the patient’s status and location.
    • Women's Center: May have three visitors during labor. After delivery may have visitors between the hours of 8:00 am to 9:00 pm. One designated visitor is allowed to stay overnight. Visitors may be limited at anytime at the discretion of the facility.
    • Pediatrics: a parent or designated caregiver is to remain with the child at all times throughout the hospital stay. Both parents may stay the night.
    • Special circumstances: visitation has been approved by Hospital Administration or the House Supervisor, this includes end of life circumstances.
    • At no time may any staff member make exceptions to the visitation policy without Administration or Supervisor approval. Any staff member that does not follow the Visitor’s Policy may be subject to disciplinary action.

Effective 6-22-2020
Revised 3-15-2021
Revised 4-16-2021
Revised 6-16-2021
Revised 7-23-2021
Revised 10-19-2021
Revised 10-21-2021
Revised 12-14-2021
Revised 1-17-2022
Revised 3-1-2022
Revised 4-11-2022