Patient & Visitor Resources


ATTENTION ALL VISITORS

Introduction:
Visitors can provide many benefits to both patients and visitors. Northern Louisiana Medical Center currently allows visitation with the following restrictions. The policy is subject to change due to the current COVID- 19 status, State and National guidelines.

No one under the age of 16 is allowed in the facility unless seeking medical treatment.

Policy:
In order to protect our patients and healthcare personnel and to reduce the potential risk of disease transmission to patients, visitors, staff and the community, Northern Louisiana Medical Center has limited points of entry into the facility. The following procedure will be adhered to by all Northern Louisiana Medical Center personnel.

If a clergy visit is requested, the member of the clergy does not count toward a patient’s number of daily visitors.

  1. Visitor Restrictions:
    • The Medical Director, Director of Infectious Diseases, or other such qualified individual, in consultation with hospital Administration may recommend changes in the visitor policy at Northern Louisiana Medical Center during the COVID-19 pandemic.
    • All visitors must be screened upon entering the facility.
    • All visitors must wear a face mask at all times while in the facility.
    • All visitors must follow any additional PPE requirements while in the facility.
    • If a visitor refuses to adhere to the visitation policy, Security will be called to escort the visitor out of the hospital.
    • During a calendar day, visitors may not re-enter the facility once they have gone outside, with the exception of the Women’s Center as defined in the policy.
    • COVID-19 units: May have one designated visitor for the entire stay once a day for 30 minutes during the following time period:
      • 2:00 pm to 2:30 pm

      Visitors to the COVID unit must enter the facility via the the entrance beside the ICU entrance. Visitor is to be screened by nursing prior to the visitor entering the unit. Visitors must wear the appropriate PPE during the duration of the visit.

    • Emergency Department: Effective Saturday, August 7, 2021, there will be no visitors allowed in the Emergency Department or ICU. Parents may come into the Emergency Room with a child seeking medical treatment.
      • Pediatric patients: a parent or designated caregiver is to remain with the child at all times throughout the ED visit. If a single parent arrives with the patient's siblings, all family members will remain together at all times throughout the ED visit.
      • If a single parent arrives seeking medical treatment and they have a child with them, the child must remain with the parent at all times.
      • If the patient is admitted, the visitor must adhere to the inpatient visitor guidelines.
    • One Day Surgery Northern Louisiana Medical Center: One visitor may remain in the patient’s room. If no room is available, the visitor will be asked to wait outside the facility until the patient has been placed in a room. Once a room is available the visitors will be notified. The visitors will remain in the patient’s room until time of discharge or admission. If the patient is admitted, the visitors must adhere to the inpatient visitor guidelines. There will be NO waiting in the Surgery Waiting Room or the hospital lobby.
      Pediatric patient exception: Both parents may remain with the child.
    • Outpatient Surgery Ruston Surgical Center: One visitor may remain in the patient’s room. If no room is available, the visitor will be asked to wait outside the facility until the patient has been placed in a room. Once a room is available the visitors will be notified. The visitors will remain in the patient’s room until time of discharge. There will be NO waiting in the Surgery Waiting Room or the hospital lobby.
      Pediatric patient exception: Both parents may remain with the child.
    • Inpatient units: One visitor per day between the hours of 10:00 am and 7:30 pm. A patient may NOT have multiple visitors during the posted visiting hours with the following stipulation:
      • Medical ICU: Effective Saturday, August 7, 2021, there will be no visitors allowed in the Emergency Department or ICU. Parents may come into the Emergency Room with a child seeking medical treatment.
    • Women's Center: May have two designated visitors throughout the entire stay. These visitors may enter the facility twice in a calendar day between the hours of 10:00 am to 7:30. One designated visitor is allowed to stay overnight.
    • Pediatrics: a parent or designated caregiver is to remain with the child at all times throughout the hospital stay. Both parents may visit, but only one visitor may stay the night.
    • Special circumstances: visitation has been approved by Hospital Administration, this includes end of life circumstances.

Effective 6-22-2020
Revised 3-15-2021
Revised 4-16-2021
Revised 6-16-2021
Revised 7-23-2021