Providing COVID-Safe Care
Keeping Our Patients Safe
Keeping you safe when you are in our hospital or other care locations
is our highest priority, especially while we are all working to
eliminate COVID-19. Our team is taking extraordinary measures to
provide COVID-safe care for the protection of our patients, our
caregivers and the community.
What is COVID-safe care?
Numerous precautions are in place to ensure you can safely receive the
medical services you need.
Entry points are limited so we can screen everyone who comes
into the facility.
Everyone who comes to our hospital is screened for symptoms
before being allowed to enter.
Visitor restrictions reduce the number of people in our
hospital to enable social distancing and to keep our patients
Facemasks are worn by everyone inside the hospital – patients
and employees – and our caregivers are using other appropriate
PPE (personal protective equipment) and washing hands before
and after caring for every patient.
Our normal deep cleaning processes are already intense and
designed to protect people in our hospital, but we have
enhanced all cleaning protocols with extra measures and
increased frequency, including disinfection of frequently
touched surfaces and all patient care areas.
Furniture in waiting areas has been rearranged to ensure
appropriate social distancing.
We are limiting the number of procedures performed each day.
Patients who are undergoing elective surgeries and other
discretionary procedures are tested and cleared before coming
to the hospital for their appointments.
Non COVID-19 care zones have been established where patients
who are screened as negative for COVID-19 receive care from a
dedicated group of physicians and nurses. If, at any time, we
are caring for COVID-19 positive patients, those patients are
grouped together in the same unit, separated from all other
patients and cared for by a dedicated team of caregivers.
Delaying care during a medical emergency can put your life at risk. Our
Emergency Department safety protocols are designed to ensure you can
seek emergency treatment confidently. In the event any patients come to
our ER with COVID-19 symptoms, they are separated from other patients
immediately. Our caregivers and all patients wear facemasks and we are
taking extraordinary measures to keep our Emergency Department safe and
When every minute counts.
Never delay emergency care for sudden symptoms that may indicate a medical emergency, including:
Chest pain, shortness of breath and other heart attack warning
Stroke symptoms including facial drooping, arm weakness or
difficulties with speech
Accidents resulting in injuries, burns, or possible broken
Sudden or severe headaches
Abdominal pain that comes on suddenly or is severe or
Coughing up or vomiting blood
In a major medical emergency, call 911 and get help as fast as
This list of emergency symptoms does not include all emergency
Protect Yourself And Others From COVID-19
The best way to protect yourself and others from COVID-19 is to limit
close proximity to other people and to follow infection prevention
Put distance of at least six feet between yourself and other
Frequently wash your hands for at least 20 seconds with soap
and warm water or use hand sanitizer containing 60% or more
Avoid touching your face, especially your eyes, nose and mouth.
Wear a facemask to cover your nose and mouth when you are in
public places where you may come into contact with other
Cover your cough or sneeze with a bent elbow or tissue and
immediately dispose of the tissue.
Clean and disinfect frequently touched objects and surfaces.
Stay home when you are sick, except to get medical care.
If You Get Sick
The Centers for Disease Control and Prevention advises: mildly ill
patients should be encouraged to stay home and contact their
healthcare provider by phone for guidance.
Patients who have severe symptoms, such as trouble breathing,
persistent pain or pressure in the chest, new confusion or inability to
arouse, bluish lips or face should seek emergency care immediately.
Older patients and individuals who have underlying medical conditions
or are immunocompromised should contact their physician early in the
course of even mild illness.
Facts about coronavirus (COVID-19), how you can protect yourself, what
to do if you are sick and more is at Centers for Disease Control and